Privacy Policy
Purpose of the Privacy Policy
Muffindough (“Muffindough,” “we,” “our,” or “us”) is committed to respecting and protecting your privacy rights. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our platform and services.
This policy applies to the Muffindough platform (www.muffindough.com) — including all subpages and any software applications we provide to access our services, whether on desktop, mobile, or other devices.
For the purposes of this Privacy Policy, “Services” refers to our website, mobile applications, creator vetting and portfolio listing platform, related online and offline services, events, social media pages, email communications, and any brand–creator collaboration tools provided by Muffindough.
In simplified form (greater detail below):
- We may collect personal information directly from you, passively through your use of our Services, and from third parties.
- We do not knowingly collect information from individuals under 18 years of age.
- We respect your privacy and take appropriate steps to protect your information.
- We may share personal information with trusted vendors, suppliers, and partners to provide our Services.
- We may use cookies and tracking technologies for analytics, personalization, and marketing.
- We may aggregate data and anonymize it for analysis.
- We may disclose information in certain legal or security situations.
- We process and store personal information in accordance with applicable laws.
We Collect Personal Information From and About You
We may collect:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and profile details.
- Portfolio & Profile Information: Bio, photos, videos, social media handles, work samples, and skills.
- Demographic Information: Age, gender, location.
- Professional Information: Niche, brand collaborations, and relevant industry experience.
- Payment Information: Billing details for transactions (note: full payment card details are processed by secure third-party payment providers; Muffindough only accesses limited details such as the last four digits and expiry date).
- Preferences & Settings: Your chosen display preferences and communication preferences.
- Usage Data: Browsing history on our platform, time spent, and features used.
We may also collect device and internet usage information such as:
- IP address, browser type, operating system, device type, and general location data.
- Pages visited, links clicked, time spent on pages, and referring URLs.
How We Collect Information
- Directly from you — when you register, apply as a creator, create a profile, upload portfolio content, communicate with us, or subscribe to updates.
- Automatically — through cookies, web beacons, local storage, analytics tools, and session replay technologies.
- From third parties — including partners, analytics providers, and publicly available sources.
How We Use Personal Information
- Provide and operate the Muffindough platform and Services.
- Vet creator profiles and maintain the curated creator network.
- Facilitate brand–creator connections and collaborations.
- Personalize your experience on our platform.
- Communicate with you about updates, offers, and opportunities.
- Improve our Services through analytics and research.
- Ensure security, prevent fraud, and comply with laws.
- Conduct marketing and interest-based advertising.
How We Share Personal Information
- Vendors & Service Providers — who assist in hosting, analytics, payment processing, and marketing.
- Advertising & Marketing Partners — for interest-based and targeted advertising.
- Business Partners — for joint promotions or collaborations.
- Legal Authorities — when required by law or for security purposes.
- In Business Transactions — such as mergers, acquisitions, or asset sales.
- Other Users/Public — when you choose to make parts of your profile or portfolio publicly visible.
Your Choices & Rights
- Opt out of marketing emails via the “unsubscribe” link.
- Manage cookies and tracking settings in your browser.
- Request access, updates, or deletion of your personal information.
- Limit interest-based advertising using opt-out tools provided by advertising industry groups.
Security
We take commercially reasonable steps to protect your information. However, no online service can guarantee complete security.
International Users
By using Muffindough, you consent to your information being transferred to and processed in locations where data protection laws may differ from your own.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.
Contact Us
For questions or privacy-related requests, email us at: contact@muffindough.com